1. Introduction
Welcome to Levi Explorers! These Terms and Conditions outline the rules and regulations for using our services and purchasing our products. By placing an order, you agree to comply with these terms.
2. Orders and Payments
- We offer cash on delivery as the only payment method.
- Once an order is placed, it cannot be modified or canceled after confirmation.
- Customers must ensure accurate shipping details to avoid delivery issues.
3. Shipping and Delivery
- Delivery times may vary depending on location and availability.
- If the recipient is unavailable at the time of delivery, a re-attempt may be scheduled.
- Any additional delivery charges will be communicated before order confirmation.
4. Returns and Exchanges
- Returns or exchanges are only accepted if the product is defective or damaged upon arrival.
- Customers must report any issues within 3 days of receiving the order, along with clear images of the defect.
- Items must be returned in their original condition, unused, and with all packaging intact.
5. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of our services constitutes acceptance of any changes.
6. Contact Information
For any inquiries or concerns, please contact us at [email protected].